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CIO Applications Weekly Brief

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  • IBM WATSON: Rise of the Planet of the Chatbots
  • Top 10 Chatbot Solution Companies - 2019

    Today, with organizations adopting technologies such as artificial intelligence (AI) and machine learning, automation is no longer a latent technology. Firms across globe are relying on automation to not only improve their customer service and marketing but also transform their old-age ways of carrying out various business operations.

    Regarded as one of the most user-friendly technologies of the current digital era, chatbots are experiencing the most noticeable change in their functioning. Today, chatbots are not mere conversational bots but intelligent virtual agents that guide customers through their queries and complex requests.

    Presently, organizations employ advanced chatbots powered by AI, which aids them in improving customer engagement and marketing factor along with sending personalized emails and messages to consumers. This capability of handling intricate dialogues with humans easily has transformed chatbots into a crucial technology of current time. The AI enabled chatbots further carry out an accurate analysis of data collected from conversing with consumers to provide deeper insights about their expectations to companies, thereby helping them target buyers with suitable offers and products.

    Besides AI-powered chatbots, Python chatbots incorporated with natural language processing (NLP) is also emerging as a new trend in the market. These bots prove to be beneficial for businesses serving hundreds of thousands of consumers as they have the ability to grasp and understand human dialect and also analyze the sentimental factor.

    With chatbots positively disrupting the customer engagement landscape, it is no surprise that multiple companies today are searching for a reliable and up-to-date chatbot solution provider. To ease this time-consuming process of partnering with a chatbots solution provider, a distinguished panel comprising of CEOs, CIOs, VCs, and analysts along with the editorial panel of CIO Applications have selected chatbots solution providers that are at par with changing the landscape of the chatbot technology.

    • Top 10 Chatbot Solution Companies - 2019
    • Top 10 Chatbot Solution Companies - 2020
    • Top 10 Companies Providing Chatbot Solution  - 2018

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Top Chatbot Solution Companies

42Chat

42Chat

Pioneers of AI chatbot for customer support and the global leader for EventBots, 42Chat leverages AI to reduce the workload for its clients and improve their customer’s service experience

www.42chat.com

IBM Watson

IBM Watson

IBM Watson Assistant enables organizations to quickly and efficiently build, deploy, and optimize chatbots

www.ibm.com

Just AI

Just AI

Provides innovative chatbot, AI-assistants and voice solution development platforms that can be leveraged by enterprises to enhance customer experience and in-house communication

just-ai.com

SHADE.ai

SHADE.ai

AI-powered virtual assistant built for life and health insurance

www.shadeai.ai

Ulimi

Ulimi

Creates Voicebots and Chatbots that automate business work processes to focus more on the important conversations for running the business

ulimidoes.com

Yekaliva.ai

Yekaliva.ai

Specializes in self-learning AI conversational bots for small to medium businesses

yekaliva.ai

Bloomcu

Bloomcu

Helps in generating flawless designs that incorporate cutting-edge tech, like real-time personalization and chatbots, to create crush-worthy websites for credit unions

Kore.ai

Kore.ai

Kore.ai is an enterprise software provider of an all-in-one Chatbot Platform and cutting-edge smart technology for enterprises to build and deploy out-of-the-box or completely customized chatbots for their customers and workforce. Kore.ai is the only platform to provide every component and capability you need to build bots that satisfy complex enterprise use case requirements and exceed customer expectations without months and months of development time and expenses. The company turns advancements in natural language processing, machine learning, and artificial intelligence—key building blocks for bots—into enterprise opportunity. So customers and employees alike can conduct business on their terms—conversationally, naturally, and more human-like

Pandorabots

Pandorabots

Pandorabots is a chatbots solution provider that helps customers to build intelligent conversational agents with its leading platform for chatbots. With more than 250,000 registered developers, the company has created more than 300,000 chatbots and processed more than 60 Bn messages. The platform is open-standards based and extensible with all the tools you need to create, launch, and iterate. It also offers a wide spectrum of services to meet their customers’ businesses needs, from DIY solutions to fully turnkey chatbot development, to everything in between

Passage AI

Passage AI

Founded in 2016, Passage AI a leading conversational interface platform provider. The company has a natural language understanding and processing (NLU/NLP) to assist companies to create a deep conversational interface for any website or business. This platform is currently being used by F500 companies to deploy a chatbot on messaging platforms or an automated chat service on their website. The Passage AI’s Chatbot Experience Manager is ideal for creating custom experiences for chatbots, modify existing experiences, optionally provide training data for NLU/P models, and turn on and off messaging platforms

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