Chatbot
Visually Thinking Our Way Through the Innovation Obstacle Course
David Elfanbaum, Co-Founder & Vice President, WWT Asynchrony Labs-
Augmented Intelligence is Improving Customer Experience
Tom Lutz, Senior Vice President and Chief Procurement Officer, U.S. Bank
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The Dawn of a New Era in Sales Solution
Joan Foley, Head-Enterprise Sales West, LinkedIn Sales Solutions
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The Shift toward Cloud: Is it a Cost-Effective Process?
Ian Cohen, CIO, Addison Lee Group
The Power of Artificial Intelligence (AI)
Aaron Gette, CIO, The Bay Club Company
The Robots are Here! Behavioral Science, Innovation, and the Rise of Chatbots
Charlotte Blank, Chief Behavioral Officer, Maritz-
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Changing Trends in the Chatbot Space
Justin Vandehey, Co-Founder, Disco
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Accuracy is the Key Driver of a Good Chatbot Experience
Gordon White, General Manager Americas, TSC
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3 Technology Transformations that are Impacting the Business Environment
Blake Morgan, Customer Experience Futurist, Keynote Speaker
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An Era of Social Media Optimization (SMO) Is Ahead: What Can We Expect in 2018?
Yuval Ben-Itzhak, CEO, Socialbakers
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Balancing Democratization of Technology and Employee Collaboration
Massimo Rapparini, CIO, Logitech
Featured Vendors
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Scott Upp, President & CEO, Rita Brunk, Executive Vice President of Robotic Process Automation, CoSourcing Partners
Ivy Eisenberg, Founder & CEO, Our IdeaWorks
Rick Catalano, CEO, Platinum PMO
Jürgen Bauer, Partner & Chairman, Tenthpin
Bart Thielbar, CEO, Utegration LLC
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Chris Brenton, COO, Active Countermeasures
Marc Othersen, CISO, Jack Mansfield, VP of Digital Strategy & Christopher Avery, CTO, Bell Techlogix
Phil Taylor, VP of engineering, IGNW
Armando Arias, President, Li9 Technology Solutions
Wyatt Cobb, CEO and Co-Founder, SOFTwarfare
Doug Merritt, President and CEO, Splunk
